How Donations Work in Woven
Step-by-step guide: how Woven's donation feature enables automatically, where to find your QR codes and donation links, what the donor sees, and where donations appear in your admin.
Getting Started — Donations Are Auto-Enabled with Stripe
There is no separate toggle to enable donations. The moment your Stripe Connect account is active on Woven — the same account used for taking bookings — the donation feature is live automatically. No additional setup is required.
To confirm it is working, open your profile page and look for the 🎁 Donations accordion. If Stripe setup is complete, you will see your QR code, download actions, and your monthly donation total. If Stripe setup is not yet complete, the accordion shows a prompt — “Complete Stripe setup above to start accepting donations” — and the QR and link are dimmed.
If you haven’t yet connected Stripe, see Accept Payments Online for setup instructions.
Finding Your Donation Links and QR Codes
Woven provides two donation surfaces: a business-wide link and a per-class link.
Business-wide donation — your profile page. Expand the 🎁 Donations accordion. Below the QR code: 🔗 (opens your donation page), 📸 PNG (downloads the QR for print), and 📮 SVG (downloads the SVG for high-resolution print).
Class-specific donation — the class attendance page. Open any class attendance page and select the Donations tab. Three actions appear below the class QR code: 🔗 (opens the class donation page), 📸 PNG, and 📮 SVG. The class URL includes ?class={id}&via=qr — donations through this link are recorded against that specific class session in your admin.
The business-wide link is for general support. The class link lets donors earmark their contribution to a specific session and gives you per-class attribution data.
What Your Donors See
When someone opens your donation link:
- They see your logo and a white card with three chip amounts
- If the link is class-specific, a brief note identifies which class the donation will support
- A custom amount field sits below the chips — minimum £1
- Optional fields: name, phone, email, and a message — none required
- Tapping “Donate £X” goes to Stripe Checkout
- The donor pays with any card (Visa, Mastercard, Amex, Apple Pay, Google Pay)
- A confirmation page appears on success
Chip amounts come from your real donation history. Woven defaults to £3, £5, and £10 (£5 highlighted) until history builds. No donor account is required.
Tracking Donations in Your Admin
Class attendance page → Donations tab. Each class has a Donations tab showing the total amount and count, the class QR code with download actions, and a per-donation list. Each row shows: amount, donor name (or “Anonymous”), whether the donation was attributed to an attendee, and the tracking source (via QR or via link).
Attribution is automatic: if a donor’s phone or email matches a confirmed booking on that class, the donation links to that attendee’s name. Donors who leave all fields blank still have their donation recorded — they appear as “Anonymous.”
Profile page → Donations accordion. Shows your current month’s total donation amount and count for the whole business, alongside your business-level QR code and link.
How the Money Moves
Donations go directly from the donor’s card to your Stripe Connect account. The payment does not pass through Woven first.
Two fees come out of the donor’s amount: Stripe’s card processing fee and Woven’s 1.5% platform fee — the same model as bookings. Donors see only the clean amount they chose to give. The fees are deducted behind the scenes before the funds land in your Stripe Connect account, exactly the way it works when a client books a class. There is no “cover the fee” toggle and no top-up box on the donation page — the £5 a donor picks is the £5 they pay.
For a £5 donation: Stripe’s standard UK card rate (approximately 1.5% + 20p) takes around 28p, Woven’s 1.5% platform fee takes around 8p, and approximately £4.64 lands in your Stripe Connect account. See stripe.com/gb/pricing for current Stripe rates.
Payout timing follows Stripe’s standard schedule — typically 2 business days for UK accounts. Donations appear in your Stripe dashboard alongside booking payments with no separate payout cycle.
For more on how Woven donations compare to charity platforms, and why no charity registration is required, see Accept Donations Online.
Related:
