Welcome to Woven

What Woven is, who it's for, and how to get the most from this knowledge hub.

Woven handles the admin so your business runs smoothly and you can focus on the work you love. Set up classes, take bookings, collect payments, and stay on top of your clients — all through WhatsApp, without switching between apps or learning a new tool from scratch.

Who Woven Is For

Woven is built for sole traders and small service businesses — anyone who teaches, coaches, or runs sessions and needs a simple, professional way to handle bookings and payments without a full back-office system.

If you take bookings, charge for sessions, and want your clients to have a smooth experience — Woven is built for you.

What This Knowledge Hub Is

This hub is the practical guide to using Woven. It covers the features you’ll use day to day: setting up your public page, creating and managing classes, understanding the booking flow from your clients’ perspective, handling payments, and managing your client list.

Articles here are written for business owners — they explain what things do and how to get the most from them. If something has changed or you can’t find what you’re looking for, the WhatsApp assistant can help.

Start Here

These five articles cover the core of Woven. Read them in order if you’re just getting started, or jump to what you need.

• How to Set Up Your Business Profile in Woven — Configure your name, photo, bio, brand colours, locations, and public page. Your profile is the first thing new clients see.

• How to Create and Manage Classes in Woven — Create sessions, set pricing, control visibility (public or private), add virtual locations, manage attendees, record attendance, and handle cancellations.

• How Online Booking Works for Your Clients — The full client journey: from finding your public page to completing a booking and receiving a WhatsApp confirmation.

• Taking Payments for Classes with Woven — How Stripe integration works, how to send payment links, and how to track payment status.

• Managing Your Clients in Woven — How your client list builds over time, how to filter and sort it, and how to use it to understand your business.